FREQUENTLY ASKED QUESTIONS
We offer a wide range of school, office, and creative stationery products, including notebooks, pens, planners, diaries, calendars, and more, designed for both everyday use and productivity.
You can place an order by following these simple steps:
1. Visit the product link and select the items you want.
2. Click “Order Now” and add the products to your cart.
3. Proceed to Checkout and provide your name, email, phone number, and delivery details.
4. Complete payment securely via SSLCommerz.
5. Tick the confirmation box and click “Place Order.”
We accept multiple secure payment options, including:
Mobile financial services (bKash, Nagad – Bangladesh)
Debit cards
Credit cards
Other SSL-supported payment methods
Cash on Delivery (COD) is available only through Rokomari.
For COD orders, please place your order directly from the Rokomari platform.
Inside Dhaka: 2–3 working days
Outside Dhaka: Up to 4 working days
Delivery time may vary slightly depending on location and courier service.
Inside Dhaka: ৳70
Outside Dhaka: ৳120
Yes. If a product is damaged or broken during delivery, we offer an exchange according to our return and exchange policy.
Please contact us immediately after receiving the product.
Yes, we provide special pricing for bulk and wholesale orders.
Please email or call us directly to discuss quantity, pricing, and delivery details.
Yes, we offer customization options on selected products such as diaries, planners, and stationery items (e.g., name or logo printing).
Availability depends on the product—please contact us for details.