Welcome to the PrepStore website (the “Site”), operated by PrepStore. PrepStore respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose personal information obtained from users of the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Data protection is a matter of trust and your privacy is important to us. We collect and process personal information only where it is necessary, lawful, and relevant to the operation of our business. We retain personal information only for as long as required to fulfill the purposes for which it was collected or as required by applicable laws and regulations in Bangladesh.
You may visit and browse the Site without providing personal information. During such visits, you remain anonymous and cannot be personally identified unless you voluntarily provide information or access the Site using a registered account.
When you place an order, create an account, contact customer support, or otherwise interact with the Site, we may collect personal information including but not limited to your name, mobile number, email address, billing address, delivery address, and any information you voluntarily provide to us.
We may collect transaction-related information such as the products purchased, order identification numbers, invoice details, payment method, payment status, timestamps, and records related to returns or refunds.
We do not store complete debit card, credit card, mobile financial service credentials, PINs, or passwords. Payment information is processed securely through authorized third-party payment service providers.
We may automatically collect technical and usage information when you access the Site, including your IP address, browser type and version, device type, operating system, cookies, access times, pages visited, and referring sources.
We collect and use your personal information to process and fulfill orders, arrange delivery of stationery products, provide customer support, communicate order updates, process refunds where applicable, and manage your account on the Site.
We may share necessary personal information with third parties such as delivery partners, courier services, and payment service providers strictly for the purpose of fulfilling orders and providing services requested by you.
We may use your information to communicate with you regarding service-related matters, including order confirmations, delivery updates, and responses to inquiries. Promotional or marketing communications will only be sent where you have provided consent, and you may opt out at any time.
We may use personal and non-personal information for internal analysis, research, and improvement of our products, services, and website functionality, including analyzing user behavior and usage patterns.
We may disclose personal information if required to do so by law, regulation, court order, or lawful request by government or law enforcement authorities in Bangladesh.
PrepStore does not sell, rent, or trade your personal information to third parties for commercial purposes.
We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption technologies, restricted access, and regular system monitoring.
While we take reasonable precautions to protect personal information, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept this risk when using the Site.
Personal information is retained only for as long as necessary to fulfill business, legal, accounting, or regulatory requirements. When personal information is no longer required, it is securely deleted or anonymized.
You have the right to request access to personal information we hold about you, request correction of inaccurate or incomplete data, and request deletion of your account subject to legal and regulatory obligations.
Requests regarding personal data may be made by contacting PrepStore using the contact details provided on the Site. We may require identity verification before processing such requests.
The Site may contain links to third-party websites. PrepStore is not responsible for the privacy practices, policies, or content of such third-party websites, and users are encouraged to review their respective privacy policies.
PrepStore does not knowingly collect personal information from individuals under the age of 18. By using the Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian.
PrepStore reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on the Site, and continued use of the Site after such changes constitutes acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh, and any disputes arising under this Policy shall be subject to the jurisdiction of the courts of Bangladesh.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact PrepStore through the official contact details provided on the Site.
